Returns/Exchanges
Eligible products for Return/Exchange
- Embroidered or engraved products are not eligible for return/exchange
- Items must be in brand new condition with tags / original packaging
- Returns must be made within 60 days of ordering date
- EMT/Special order items are subject to restocking fee
Exchange form process
- McGill's offers free return labels for exchanges
- To start an exchange, please order what you would like to receive before filling out the form below
- Click "Exchange" when prompted
- Please be sure to remember to enter your new Order # as well as your original Order #
- Once the form is submitted we will email a return label
- After determining the items are in resalable condition, we will issue a refund to the original credit card
Return form process
- Customers are responsible for shipping to McGill's
- To start an return, please fill out the form below and click "Return" when prompted
- Feel free to leave the final question blank as it only applies to exchanges
- Once we have received the items they will undergo a quality check to ensure they are in resalable condition
- After a quality check we will issue a refund to the credit card used in the original purchase
- Please send your return for 200 Gay St, Suite 1, Manchester NH 03103