Eligible products for Return/Exchange 

  • Embroidered or engraved products are not eligible for return/exchange
  • Items must be in brand new condition with tags / original packaging  
  • Returns must be made within 60 days of ordering date 
  • EMT/Special order items are subject to restocking fee 

Exchange form process 

  • McGill's offers free return labels for exchanges  
  • To start an exchange, please order what you would like to receive before filling out the form below 
  • Click "Exchange" when prompted
  • Please be sure to remember to enter your new Order # as well as your original Order #
  • Once the form is submitted we will email a return label 
  • After determining the items are in resalable condition, we will issue a refund to the original credit card 

Return form process 

  • Customers are responsible for shipping to McGill's
  • To start an return, please fill out the form below and click "Return" when prompted
  • Feel free to leave the final question blank as it only applies to exchanges 
  • Once we have received the items they will undergo a quality check to ensure they are in resalable condition 
  • After a quality check we will issue a refund to the credit card used in the original purchase 
  • Please send your return for 200 Gay St, Suite 1, Manchester NH 03103